Resume
PROFILE
Operations and business systems leader working at the intersection of fashion, commerce, and technology. Leads complex operations across production, wholesale, ecommerce, logistics, and digital infrastructure while designing systems that make businesses more connected, efficient, and scalable. Brings hands-on operational leadership together with systems design, ecommerce, automation, and applied AI.
EXPERIENCE
01 //
VARCA STUDIO
COO
OCT 2023 — PRESENT // NYC + CHICAGO
OPERATIONS // BUSINESS STRATEGY // PRODUCTION // WHOLESALE // ECOMMERCE // SYSTEMS // AI
Lead business operations and infrastructure for an independent luxury fashion brand, overseeing production, wholesale, ecommerce, logistics, finance, technology, and strategic growth.
- Lead business operations across production, wholesale, ecommerce, finance, logistics, technology, and strategic growth for an independent luxury fashion brand, managing workflows from collection development and material sourcing through retailer delivery.
- Conceived, designed, and implemented VARCA OS, a custom business operating platform connecting orders, production, inventory, materials, collections, vendors, invoicing, reporting, and company knowledge in a unified system.
- Develop AI-enabled operational infrastructure through VIA, VARCA’s internal intelligence layer, designed to retrieve company knowledge, surface operational information, support decision-making, and progressively automate business workflows.
- Own ecommerce and digital infrastructure, including Shopify development, storefront architecture, digital merchandising, custom functionality, and ongoing optimization of the brand’s online experience.
- Designed integrated production systems connecting styles, patterns, bills of materials, material allocation, cut tickets, quality control, and fulfillment, translating highly manual apparel-production processes into structured digital workflows.
- Manage domestic and international wholesale operations and retailer relationships, overseeing orders, pricing, production coordination, invoicing, delivery timelines, and ongoing stockist support.
- Partner directly with the Founder and Creative Director across business strategy, collection development, sourcing, costing and pricing, wholesale, market, trunk shows, creative production, and brand initiatives.
02 //
BELLE ATELIER
E-COMMERCE, DIGITAL & OPERATIONS MANAGER
JUN 2024 — PRESENT // NYC + CHICAGO
ECOMMERCE // DIGITAL // RETAIL OPERATIONS // SYSTEMS // WEB DEVELOPMENT
Lead ecommerce, digital infrastructure, and operational systems across Belle Atelier’s New York and Chicago locations, connecting the online experience with retail operations, appointments, client services, and internal workflows.
- Lead ecommerce, digital infrastructure, and operational systems across Belle Atelier’s New York and Chicago locations, connecting the online experience with retail operations, appointments, client services, and internal workflows.
- Led Belle’s migration from Squarespace to Shopify, rebuilding the ecommerce experience and developing a unified digital platform with location-specific content, navigation, booking journeys, merchandising, and functionality.
- Conceived, designed, and implemented Belle OS, a custom retail operating platform connecting appointments, client records, designers, styles, samples, orders, contracts, invoicing, purchase orders, alterations, and operational workflows.
- Translate complex retail and client-service processes into structured digital systems, mapping workflows across appointments, purchasing, designer communication, order management, fulfillment, and alterations.
- Own ongoing ecommerce and digital operations, including site architecture, digital merchandising, content, booking integrations, UX improvements, platform development, and implementation of new digital initiatives.
- Drive operational alignment between New York and Chicago, developing shared systems and processes that improve visibility and consistency across store teams, designers, clients, appointments, and order management.
03 //
ARELI SPORTSWEAR
DIRECTOR OF OPERATIONS
JAN 2021 — OCT 2023
OPERATIONS // APPAREL PRODUCTION // BUSINESS OPERATIONS
- Directed operations and logistics for a multi-million-dollar apparel business, overseeing order management, production coordination, vendor relationships, and fulfillment.
- Designed and implemented operational processes for end-to-end order management, including order intake, design approvals, production tracking, vendor communication, and delivery.
- Managed domestic and international manufacturing relationships, coordinating order placement, pricing negotiations, sampling and approvals, production timelines, and lead times.
- Developed production-ready tech packs detailing garment specifications, construction, fabrics, measurements, and manufacturing requirements.
- Managed orders from initial client inquiry through production and final delivery, coordinating across customers, vendors, manufacturers, and internal teams.
04 //
ILENE CHASE DESIGN
OFFICE MANAGER
DEC 2019 — MAR 2020
OPERATIONS // ADMINISTRATION // DESIGN
- Supported project and studio operations across scheduling, material purchasing, contractor coordination, client communication, quotes, invoicing, and purchase orders.
- Coordinated project installations and maintained the studio’s material library, including fabrics, wallcoverings, samples, furniture, artwork, and other project materials.
05 //
SOUCIE HORNER
PROJECT MANAGER
JUN 2018 — OCT 2019
PROJECT MANAGEMENT // DESIGN // CLIENT OPERATIONS
- Managed multiple concurrent luxury interior design projects from planning through execution, developing project plans, timelines, deliverables, and priorities across client engagements.
- Served as a central point of coordination between clients, designers, contractors, and suppliers, maintaining communication and project alignment throughout each engagement.
- Coordinated vendors, contractors, materials, and project schedules to support timely delivery and execution against design requirements.
CAPABILITIES
01 //
BUSINESS + OPERATIONS
- BUSINESS OPERATIONS
- OPERATIONAL STRATEGY
- PROCESS DESIGN
- PRODUCTION
- WHOLESALE
- LOGISTICS
- VENDOR MANAGEMENT
02 //
DIGITAL + ECOMMERCE
- SHOPIFY
- ECOMMERCE OPERATIONS
- DIGITAL STRATEGY
- WEB DEVELOPMENT
- UX // UI
- DIGITAL MERCHANDISING
- MULTI-LOCATION COMMERCE
03 //
SYSTEMS + TECHNOLOGY
- BUSINESS SYSTEMS DESIGN
- INTERNAL TOOLS
- WORKFLOW AUTOMATION
- DATA ARCHITECTURE
- DATABASE-DRIVEN APPLICATIONS
- OPERATIONAL REPORTING
04 //
AI + AUTOMATION
- APPLIED AI
- AI WORKFLOWS
- AGENT DESIGN
- BUSINESS INTELLIGENCE
- TOOL-USING AI
- OPERATIONAL AUTOMATION
05 //
CREATIVE + FASHION
- CREATIVE PRODUCTION
- PHOTOSHOOT PRODUCTION
- ART DIRECTION
- COLLECTION OPERATIONS
- FABRIC + MATERIAL SOURCING
- FASHION PRODUCTION
SELECTED SYSTEMS // WORK
- 01 //
VARCA OS
CUSTOM BUSINESS OPERATING PLATFORM
OPERATIONS // PRODUCTION // INVENTORY // DATA // AI
Custom business operating platform connecting VARCA’s orders, production, materials, inventory, collections, vendors, invoicing, reporting, and internal intelligence.
- 02 //
BELLE OS
CUSTOM MULTI-LOCATION RETAIL OPERATING PLATFORM
CLIENTS // APPOINTMENTS // ORDERS // DESIGNERS // OPERATIONS
Custom retail operating platform connecting Belle’s appointment, client, order, designer, purchasing, invoicing, and operational workflows across New York and Chicago.
- 03 //
VARCA STUDIO
DIGITAL REBUILD
SHOPIFY // DESIGN // DEVELOPMENT // ECOMMERCE
Complete digital rebuild combining ecommerce architecture, custom storefront functionality, sorting and filtering, and multiple visual modes.
- 04 //
BELLE ATELIER
DIGITAL REBUILD
SHOPIFY // MULTI-LOCATION // ECOMMERCE // DEVELOPMENT
Squarespace-to-Shopify migration and multi-location ecommerce architecture supporting Belle’s New York and Chicago locations.
TOOLS // PLATFORMS
- 01 // SHOPIFY
- 02 // LOVABLE
- 03 // SUPABASE
- 04 // GITHUB
- 05 // CANVA
CONTACT
Jeremy Piane
COO // OPERATIONS // SYSTEMS // BUSINESS STRATEGY
NEW YORK, NY