05 // RESUME

Resume

OPERATIONS // ECOMMERCE // SOFTWARE // CREATIVE PRODUCTION // AI // SYSTEMS

DOSSIER // 001 // IMAGE RESERVED

PROFILE

Operations and business systems leader working at the intersection of fashion, commerce, and technology. Leads complex operations across production, wholesale, ecommerce, logistics, and digital infrastructure while designing systems that make businesses more connected, efficient, and scalable. Brings hands-on operational leadership together with systems design, ecommerce, automation, and applied AI.

EXPERIENCE

  1. 01 //

    VARCA STUDIO

    COO

    OCT 2023 — PRESENT // NYC + CHICAGO

    OPERATIONS // BUSINESS STRATEGY // PRODUCTION // WHOLESALE // ECOMMERCE // SYSTEMS // AI

    Lead business operations and infrastructure for an independent luxury fashion brand, overseeing production, wholesale, ecommerce, logistics, finance, technology, and strategic growth.

    1. Lead business operations across production, wholesale, ecommerce, finance, logistics, technology, and strategic growth for an independent luxury fashion brand, managing workflows from collection development and material sourcing through retailer delivery.
    2. Conceived, designed, and implemented VARCA OS, a custom business operating platform connecting orders, production, inventory, materials, collections, vendors, invoicing, reporting, and company knowledge in a unified system.
    3. Develop AI-enabled operational infrastructure through VIA, VARCA’s internal intelligence layer, designed to retrieve company knowledge, surface operational information, support decision-making, and progressively automate business workflows.
    4. Own ecommerce and digital infrastructure, including Shopify development, storefront architecture, digital merchandising, custom functionality, and ongoing optimization of the brand’s online experience.
    5. Designed integrated production systems connecting styles, patterns, bills of materials, material allocation, cut tickets, quality control, and fulfillment, translating highly manual apparel-production processes into structured digital workflows.
    6. Manage domestic and international wholesale operations and retailer relationships, overseeing orders, pricing, production coordination, invoicing, delivery timelines, and ongoing stockist support.
    7. Partner directly with the Founder and Creative Director across business strategy, collection development, sourcing, costing and pricing, wholesale, market, trunk shows, creative production, and brand initiatives.
  2. 02 //

    BELLE ATELIER

    E-COMMERCE, DIGITAL & OPERATIONS MANAGER

    JUN 2024 — PRESENT // NYC + CHICAGO

    ECOMMERCE // DIGITAL // RETAIL OPERATIONS // SYSTEMS // WEB DEVELOPMENT

    Lead ecommerce, digital infrastructure, and operational systems across Belle Atelier’s New York and Chicago locations, connecting the online experience with retail operations, appointments, client services, and internal workflows.

    1. Lead ecommerce, digital infrastructure, and operational systems across Belle Atelier’s New York and Chicago locations, connecting the online experience with retail operations, appointments, client services, and internal workflows.
    2. Led Belle’s migration from Squarespace to Shopify, rebuilding the ecommerce experience and developing a unified digital platform with location-specific content, navigation, booking journeys, merchandising, and functionality.
    3. Conceived, designed, and implemented Belle OS, a custom retail operating platform connecting appointments, client records, designers, styles, samples, orders, contracts, invoicing, purchase orders, alterations, and operational workflows.
    4. Translate complex retail and client-service processes into structured digital systems, mapping workflows across appointments, purchasing, designer communication, order management, fulfillment, and alterations.
    5. Own ongoing ecommerce and digital operations, including site architecture, digital merchandising, content, booking integrations, UX improvements, platform development, and implementation of new digital initiatives.
    6. Drive operational alignment between New York and Chicago, developing shared systems and processes that improve visibility and consistency across store teams, designers, clients, appointments, and order management.
  3. 03 //

    ARELI SPORTSWEAR

    DIRECTOR OF OPERATIONS

    JAN 2021 — OCT 2023

    OPERATIONS // APPAREL PRODUCTION // BUSINESS OPERATIONS

    1. Directed operations and logistics for a multi-million-dollar apparel business, overseeing order management, production coordination, vendor relationships, and fulfillment.
    2. Designed and implemented operational processes for end-to-end order management, including order intake, design approvals, production tracking, vendor communication, and delivery.
    3. Managed domestic and international manufacturing relationships, coordinating order placement, pricing negotiations, sampling and approvals, production timelines, and lead times.
    4. Developed production-ready tech packs detailing garment specifications, construction, fabrics, measurements, and manufacturing requirements.
    5. Managed orders from initial client inquiry through production and final delivery, coordinating across customers, vendors, manufacturers, and internal teams.
  4. 04 //

    ILENE CHASE DESIGN

    OFFICE MANAGER

    DEC 2019 — MAR 2020

    OPERATIONS // ADMINISTRATION // DESIGN

    1. Supported project and studio operations across scheduling, material purchasing, contractor coordination, client communication, quotes, invoicing, and purchase orders.
    2. Coordinated project installations and maintained the studio’s material library, including fabrics, wallcoverings, samples, furniture, artwork, and other project materials.
  5. 05 //

    SOUCIE HORNER

    PROJECT MANAGER

    JUN 2018 — OCT 2019

    PROJECT MANAGEMENT // DESIGN // CLIENT OPERATIONS

    1. Managed multiple concurrent luxury interior design projects from planning through execution, developing project plans, timelines, deliverables, and priorities across client engagements.
    2. Served as a central point of coordination between clients, designers, contractors, and suppliers, maintaining communication and project alignment throughout each engagement.
    3. Coordinated vendors, contractors, materials, and project schedules to support timely delivery and execution against design requirements.

CAPABILITIES

01 //

BUSINESS + OPERATIONS

  • BUSINESS OPERATIONS
  • OPERATIONAL STRATEGY
  • PROCESS DESIGN
  • PRODUCTION
  • WHOLESALE
  • LOGISTICS
  • VENDOR MANAGEMENT

02 //

DIGITAL + ECOMMERCE

  • SHOPIFY
  • ECOMMERCE OPERATIONS
  • DIGITAL STRATEGY
  • WEB DEVELOPMENT
  • UX // UI
  • DIGITAL MERCHANDISING
  • MULTI-LOCATION COMMERCE

03 //

SYSTEMS + TECHNOLOGY

  • BUSINESS SYSTEMS DESIGN
  • INTERNAL TOOLS
  • WORKFLOW AUTOMATION
  • DATA ARCHITECTURE
  • DATABASE-DRIVEN APPLICATIONS
  • OPERATIONAL REPORTING

04 //

AI + AUTOMATION

  • APPLIED AI
  • AI WORKFLOWS
  • AGENT DESIGN
  • BUSINESS INTELLIGENCE
  • TOOL-USING AI
  • OPERATIONAL AUTOMATION

05 //

CREATIVE + FASHION

  • CREATIVE PRODUCTION
  • PHOTOSHOOT PRODUCTION
  • ART DIRECTION
  • COLLECTION OPERATIONS
  • FABRIC + MATERIAL SOURCING
  • FASHION PRODUCTION

SELECTED SYSTEMS // WORK

  1. 01 //

    VARCA OS

    CUSTOM BUSINESS OPERATING PLATFORM

    OPERATIONS // PRODUCTION // INVENTORY // DATA // AI

    Custom business operating platform connecting VARCA’s orders, production, materials, inventory, collections, vendors, invoicing, reporting, and internal intelligence.

  2. 02 //

    BELLE OS

    CUSTOM MULTI-LOCATION RETAIL OPERATING PLATFORM

    CLIENTS // APPOINTMENTS // ORDERS // DESIGNERS // OPERATIONS

    Custom retail operating platform connecting Belle’s appointment, client, order, designer, purchasing, invoicing, and operational workflows across New York and Chicago.

  3. 03 //

    VARCA STUDIO

    DIGITAL REBUILD

    SHOPIFY // DESIGN // DEVELOPMENT // ECOMMERCE

    Complete digital rebuild combining ecommerce architecture, custom storefront functionality, sorting and filtering, and multiple visual modes.

  4. 04 //

    BELLE ATELIER

    DIGITAL REBUILD

    SHOPIFY // MULTI-LOCATION // ECOMMERCE // DEVELOPMENT

    Squarespace-to-Shopify migration and multi-location ecommerce architecture supporting Belle’s New York and Chicago locations.

TOOLS // PLATFORMS

  • 01 // SHOPIFY
  • 02 // LOVABLE
  • 03 // SUPABASE
  • 04 // GITHUB
  • 05 // CANVA

CONTACT

Jeremy Piane

COO // OPERATIONS // SYSTEMS // BUSINESS STRATEGY

NEW YORK, NY

JEREMY PIANE // NYC // CHI© 2026 Jeremy Piane